Home care is a precious resource that helps aging adults age gracefully and comfortably in their own homes while preserving their dignity and helping them maintain a good quality of life. With home care, aging adults are able to easily carry out activities of daily living, receive help with food prep and medication management, and keep their home safe and tidy all for a fraction of the cost of living in a nursing home. As more and more aging adults opt to remain living at home into old age, home care is becoming a highly sought-after service.
But all home care services aren’t created equal. Quality of care and services offered can range dramatically from one care provider to the next. That’s why it can be difficult to choose a home care provider for your aging loved one. Thankfully, there are ways to distinguish top-notch home care services from the rest.
Home Care Pulse, an independent satisfaction research firm, assesses the quality of home care service providers to help people ensure their aging loved ones receive care they can trust. This year, Home Care Pulse named Institute on Aging one of the best home care providers in the nation.
What Does It Mean to Win Home Care Pulse Award?
If you’ve ever done a search for home care services in your area for your aging loved one, you know how stressful and confusing it can be to choose the right one. While many of them claim to provide the best care, it doesn’t mean a whole lot when it comes from the service providers themselves.
Home Care Pulse makes it easier for you to choose a trusted home care provider by collecting information from home care recipients about their satisfaction with services. Since the interviews are conducted over the phone by an unbiased third party, one can be certain that the results are truthful and accurate.
The areas evaluated by clients include timeliness of caregivers, services being provided as promised, compassion of caregivers, and overall quality of care. Once the results are received, Home Care Pulse interprets the data and awards high-scoring home care agencies with a Certified-Trusted Provider designation.
Top-scoring home care providers who have been Certified-Trusted Providers for more than 6 consecutive months are then eligible to receive the coveted Best of Home Care – Provider of Choice award. Institute on Aging is proud to be named one of the few home care providers across the country who consistently provide the best quality of care to clients.
“We want to congratulate Institute on Aging on receiving the Best of Home Care – Provider of Choice Award,” says Aaron Marcum, CEO and founder of Home Care Pulse. “Since this award is based on client feedback, it demonstrates their dedication to providing the highest quality of care with a focus on client satisfaction. We are pleased to recognize Institute on Aging’s dedication to quality professionalism and expertise in home care.”
Institute on Aging’s Award-Winning Home Care Program
At IOA, we make it our mission to help aging adults live safely and independently in the community and avoid institutionalization. Our home care services align with this mission by providing personal care to adults in the comfort of their own homes.
Together with our clients and their families, our expert caregivers and program directors work to devise personalized home care plans uniquely suited to each individual. The services we provide are completely customizable, allowing our clients to choose which services they need. Some of the services we provide include:
- Hourly live-in care or overnight assistance
- 24-hour live-in care
- Home safety evaluations
- Meal planning and preparation
- Dementia and Alzheimer’s care
- Escorted transportation and assistance with errands
- Light housekeeping
We take pride in the quality of service that our caregivers provide. Each staff member is carefully screened, bonded, and insured. Our caregivers are also encouraged to partake in continuing education courses to ensure that their knowledge and skills are constantly being upgraded and expanded.
While many home care providers experience high turnover of their caregivers, IOA provides plenty of incentives and benefits for our employees, making it attractive to stay and grow with our organization. Our low turnover rate also means that your aging loved one will have consistency in their care, allowing them to build important connections.
When it comes to aging, we understand that every situation is unique. We also know how beneficial aging in place can be and how possible it is with the right supports in place. With top-quality, compassionate care, your aging loved one can age peacefully, comfortably, and gracefully in the comfort of their own home.